Premium Support – Individual and personal telephone support
As part of our package solution, we offer you a standard support, which includes a personal consultation via Skype phone call before the project starts. After completion of the project, you will receive a detailed explanation of how you can maintain and administer your Onlineshop yourself and make minor changes.
In addition, our email support is at your disposal, through which we will be happy to provide you with competent assistance within 48 hours (Mon-Fri).
If you need further assistance, our Premium Support is at your disposal.
As part of the Premium Support, we will be available to you by phone (telephone or Skype) during business hours. The Premium Support costs €15,- (plus VAT) per transaction or half hour or part thereof
If you would like to take advantage of Premium Support, please purchase Premium Support here and a member of our staff will contact you immediately.